Contact
Talk to our team.
Questions about a plan, migrating a live site, or an urgent server issue — send us a message or pick a direct channel. We're online 10AM – 8PM IST, every day.
Send a message
Tell us what you need.
Fill this in and it opens a pre-filled email to [email protected] from your own mail client — nothing is sent to a third party. For faster help, WhatsApp is usually quicker.
Registered office
Open
HOSTSTACK (OPC) PVT LTD
27/6, Brahmapur, Nathpara, Garia,
South 24 Parganas,
West Bengal 700084, India
Hours10AM–8PM IST
DaysEvery day
Response time< 2 hours
LanguagesEnglish · Hindi
GSTCompliant
FAQ
Before you write in.
Quick answers to what people usually ask us before they reach out.
WhatsApp and Discord get the fastest response, usually within minutes during business hours (10AM–8PM IST, every day). Email and the contact form typically get a reply in under 2 hours.
Yes. Tell us your workload — traffic, RAM/CPU needs, number of sites or players — and we'll recommend a plan on WhatsApp or email, no pressure to upsize.
Yes, free migration assistance is available for most hosting, VPS and game server accounts. Mention your current host and setup in your message and we'll walk you through it.
Yes — our team is reachable 10AM–8PM IST, 7 days a week, including weekends and public holidays. For account-critical issues outside those hours, submit a support ticket and we'll pick it up first thing.
Open a ticket from the Client Area for tracked, logged support, or message us on WhatsApp for anything urgent.
Looking for more answers? Check our FAQ page for common questions about plans, billing and technical setup.